Welcome to RK Group Services! These Terms and Conditions outline the rules and regulations for using our website and engaging with our services. By accessing our website or availing of our services, you agree to comply with these terms. Please read them carefully.
1. General Terms
1.1 These terms apply to all users of the website and customers of RK Group Services.
1.2 By engaging with our services, you confirm that you are legally capable of entering into a binding contract.
1.3 Any disputes arising under these terms will be governed by the laws of [Your Country/State].
2. Services
2.1 RK Group Services offers pest control and cleaning services for residential and industrial clients.
2.2 Services are subject to availability and will be scheduled upon mutual agreement between the client and our team.
2.3 We reserve the right to refuse services to any individual or organization without providing specific reasons.
3. Booking & Payment
3.1 Bookings: Service bookings can be made via our website, phone, or email. Bookings are confirmed upon receipt of payment or as mutually agreed.
3.2 Payments: Payments must be made in full before the commencement of services unless otherwise specified in writing.
3.3 Cancellation Policy:
- Cancellations must be notified at least 24 hours in advance to avoid a cancellation fee.
- Failure to notify within this period may result in a non-refundable charge.
3.4 Refunds: Refunds are governed by our Return & Refund Policy, detailed separately.
4. Customer Obligations
4.1 Ensure access to the premises and provide accurate details necessary for service completion.
4.2 Notify us of any hazards or specific requirements before service commencement.
4.3 Comply with any safety guidelines provided by our team during service execution.
5. Limitations of Liability
5.1 RK Group Services will not be held liable for any damages arising from:
- Delays or interruptions caused by circumstances beyond our control (e.g., natural disasters, strikes).
- Misuse or negligence by the client after service completion.
- Pre-existing conditions or damages not disclosed before service commencement.
5.2 Our liability is limited to the value of the service provided.
6. Intellectual Property
6.1 All content on our website, including text, images, and logos, is the property of RK Group Services and is protected by copyright laws.
6.2 You may not reproduce, distribute, or use any content without prior written consent from RK Group Services.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we handle your personal information.
8. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Continued use of our website or services implies acceptance of any changes.
9. Governing Law
These terms shall be governed and construed in accordance with the laws of [Your Country/State], and any disputes will be resolved exclusively in the courts of [Your Jurisdiction].
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, feel free to contact us: